Reservation terms

This website summary is informational. The written estimate and service agreement control the final job-specific terms.

1. A $100 reservation deposit is required only after availability is confirmed.
2. The deposit reserves the scheduled date, truck, and operating capacity so another customer cannot reserve that capacity.
3. The $100 is credited toward the final balance at the end of the move. It is not an additional charge.
4. If the customer requests a date change at least 72 hours before the scheduled arrival window, South Express Moving transfers the deposit to a new available date.
5. If weather prevents safe performance, South Express Moving works with the customer to reschedule, and the deposit remains credited to the rescheduled move.
6. If the customer does not appear or cannot provide access for reasons within the customer’s control, the deposit is not refunded.
7. If South Express Moving cancels and does not perform or reschedule the move, the customer receives a full refund.
8. South Express Moving makes reasonable efforts to accommodate each move’s circumstances, subject to availability, safety, route feasibility, and scope.

For questions, call 786-631-5858, use WhatsApp 786-631-5858, or email southexpressmoving@gmail.com.